Billing, Reporting, and Reconciliation

Auto-Settlement and Refunding

• Returnly Auto-Settlement

Manual Settlement and Refunding

• Refunding to Gift Card
• Disabling a Returnly-issued Shopify Gift Card
• Confirm Already Refunded Screen: Product Refunded in Shopify
• Confirm Already Refunded Screen: Failed to Fully Allocate Funds
• Refunding a Return of Repurchase (RoR) or Return of Exchange (RoE)

Billing

• Adding your Bank Account (ACH) to configure Returnly Credit
• Reviewing shipping costs for USPS & Canada Post Labels

Analytics Dashboard

• Analytics: Overview
• Analytics: Utilizing the Dashboards
• Analytics: Returns
• Analytics: Revenue
• Analytics: Customer
• Where can I pull a report to see all items that have been returned during a given time period?

See all 8 articles

RMA Report

• How to export information about your Gift Returns
• Importing a generated RMA Report into Excel (without scientific notation)

Financial Reconciliation

• Reports Page
• Accounts Payable Report
• Accounts Receivable Report
• Gift Cards Report
• Gross-to-Net Sales Report
• Exchange on Scan Report