Hello there and welcome to the December Product Update page.
Rate Shop Across Carriers allows you to get the cheapest label for your returns, thus reducing operational cost, and for your customers to have the best experience for the lowest shipping fee. For more information, check out this article in our Knowledge Center.
This feature can be configured by reaching out to our Merchant Care team at firstname.lastname@example.org.
To take advantage of pre-negotiated rates with your preferred shipping carriers, you can now quickly and seamlessly add and configure UPS and FedEx carrier accounts directly within the Returnly Dashboard.
Balancing Your Books
If your team is working on year-end reporting, visit the Billing, Reporting and Reconciliation section of our Knowledge Center to make balancing your books seamless. Other helpful resources include:
Benchmarking 2022 Success
To set your team up for success in the coming year, take a moment to review your 2022 metrics in your Returnly Dashboard. On our blog, we talk about the importance of benchmarking returns and how to do it and we also published a Returns & Retention Benchmark Report to help your business see how you stack up against your peers.