Create a Test Return

  • Updated

Contents

  1. How to Create a Return
  2. How to Start a Return

 

How to Create a Return

  • Visit Manage Returns.

manage_returns.png

  • Click Create Return.

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  • Fill out the following fields so as to initiate a return on behalf of your shopper: 

create_return.png

How to Start a Return

  1. Start a return by entering in

    1. Order # and Zip (shows only the specific order you had made).

    2. Email Address (shows all orders associated with this email address).

    3. Google SSO (Only if you used a Gmail account you have set up).

test_return_enter_email.png

  • Select the item that you would like to return and select the return reason.

test_return_select_item.png

  • Select return (for refund).

test_return_select_item.png

 

  • Continue to the Estimated Refund Page and review your order.

estimted_refund_page.png

  • Complete the return.

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