Contents
In this article, we'll go over Data and Reporting for Shop Collections.
Shopify Order Properties
Once a shopper's order has been created in Shopify through Shop Collections, there would be several associated Order properties present in the order data payload. These properties can be used to identify orders created through Shop Collections.
| note | "note": "Original Order Number(s): #99999. This order was created as part of a Returnly Exchange for RMA #99999999 and was funded by Returnly." |
| gateway | "gateway": "returnly_payments" |
| payment_gateway_names | "payment_gateway_names": ["returnly_payments"] |
| tags | "tags": "returnly_exchange, returnly_voucher" |
| shipping_lines | "shipping_lines": [{ "id": 9999999999999, "title": "Free Exchange Shipping", "price": "0.00", "code": "returnly_free_exchange_shipping", "source": "shopify", "phone": null, "requested_fulfillment_service_id": null, "delivery_category": null, "carrier_identifier": null, "discounted_price": "0.00", "price_set": { "shop_money": { "amount": "0.00", "currency_code": "USD" }, "presentment_money": { "amount": "0.00", "currency_code": "USD" } }, "discounted_price_set": { "shop_money": { "amount": "0.00", "currency_code": "USD" }, "presentment_money": { "amount": "0.00", "currency_code": "USD" } }, "discount_allocations": [], "tax_lines": [{ "title": "Exchange Shipping Tax", "price": "0.00", "rate": 0, "price_set": { "shop_money": { "amount": "0.00", "currency_code": "USD" }, "presentment_money": { "amount": "0.00", "currency_code": "USD" } } }] }] |
Returnly Reporting
Accounts Payable and Accounts Receivable Reports
When using our reports for reconciling your store's finances, the Uplift Amount column is particularly handy to reflect the added amount that a shopper had been charged for purchases made through Shop Collections. These records will also indicate the value of EXCHANGE or REPURCHASE for the New Order Type column in these reports.
Activity Log on RMA Page
When reviewing an RMA Page from the Manage Returns dashboard, the Activity Log of the RMA will also include logs for the following Shop Collections events:
- System refunded exchange order uplift payment for [shopper charges amount] [timestamp]
- System failed to process exchange order uplight payment of [shopper charges amount] due to [reason] [timestamp]
- System received exchange order uplift payment for [shopper charges amount] [timestamp]
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