Contents
For merchants on a Premium subscription (Growth and Partner) with Returnly, you can easily add and connect your UPS Carrier Account for return shipping label generation.
UPS is a carrier that can support both Domestic returns, US to US, and International Returns.
Configuration
For details on how to connect your FedEx Ground carrier, consult our dedicated article on Shipping Carriers: Self-Service UPS & FedEx Ground.
Billing
When a merchant leverages their own UPS account for return shipping label generation Returnly's system will automatically select the lowest return shipping rate provided to us by our carrier integration partner, EasyPost. The rates returned to Returnly will be based on your own negotiated rates with the carrier and will be reflected within the RMA Report based on the rate returned at the time of label generation.
Please note that Returnly will not be invoicing you, the merchant, directly for the UPS labels generated through our system. These labels will be billed directly to your payment method within UPS at the time the label is scanned at drop-off.
