Set up Shop Collections: In-App

  • Updated

Contents

  1. Configuration Locations
  2. Enabling and Disabling Collections
  3. Viewing or Editing Collections

 

To offer your shoppers the Shop Collections experience, you must have Collections configured within Shopify, and enabled via the Returnly Return Manager.

 

Configuration Locations

To offer your shoppers the Shop Collections experience, you must have Collections configured within Shopify, and enabled via the Returnly Return Manager.

  • Within Shopify

    For more on enabling and managing Collections, and curated products, see Shopify's Help Center.

  • Within the Return Manager

    Configured Shopify Collections will automatically import with Returnly, and be listed (by "Collection name") within a dedicated sub-section of the Return Manager -- Returns Policy > Shop Collections:01.png
    Ordering by default is alphabetical. However, if you see a small icon next to an active collection, you may click and drag the collection to your preferred order. 

    Note: You can only display 20 active collections at once.

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Enabling/Disabling a Collection

 

To enable a Collection, such that shoppers are able to exchange across its curated products, toggle the corresponding "Turn collection on" setting. Then click "Save".

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To disable a previously enabled Collection, untoggle the corresponding "Turn collection on" setting. Then click "Save".

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Viewing or Editing Collections

 

To streamline the ability for you to view or edit a Collection, or its curated products, the "Edit Collection in Shopify" column will include direct links to each Collection within Shopify (Admin). When clicked, the page opens in a new tab.

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< Previous: Shop Collections Overview
> Next: Shopper Journey on an Initial Return

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