On this page, you'll be able to quickly access all of our video content in one location. As this page grows with content, a table of contents and a formal organization of the content will replace this list.
You can watch this video to learn about the basic Returnly return/exchanges workflow for merchants.
In the above video, you will learn how Returnly Credit works, through the eyes of a shopper.
With Shop Collections, your shoppers can exchange for a completely different product from curated collections right within the existing returns flow. The below video above you how it works.
At Returnly, we want to empower admins like yourself into setting up and customizing your Return Center's look and feel quickly and simply to your liking, with a few simple yet powerful tools. Watch the video above for the overview.
A CSAT survey is essential for gauging customer engagement, sentiment, and soliciting feedback to improve your shopper's experience, as well as an opportunity to increase customer loyalty. The above video shows you how to set it up and configure it.
Returnly integrates with Zendesk, which allows for data that comes through Returnly to be passed directly into Zendesk, ultimately benefitting your Customer Experience agents with data at their fingertips and decreased time going between systems. The above video shows you how to install the the integration and how to use it.
Give your shoppers a better returns experience by allowing for return shipping to be free, depending on what the return reason is (eg: damaged item)