Gain better insight into the impact of returns on your business.
The enhanced Analytics page facilitates data visualization from which you can gain invaluable insights into your returns, revenue, and your customers.
By interpreting historical data on your returns, you can now monitor and make informed decisions on your company's financial performance, operational efficiency, and customer behavior trends.
How to Access Analytics
On the Analytics page on the Return Manager, you can now access the enhanced Analytics catalog which contains a curated selection of metrics.
Approachable analytics experience + Contextual usability: Easily analyze and consume comprehensive returns data through visual dashboards, downloadable reports and data files.
Drill-down functionality and report download combined!
Data file formats
Predefined date range
Custom date range
Dynamic Time Evolution Metrics
Updated metrics on your dashboard based on date range selected
Differentiated return revenue: Understand how you’re saving sales by comparing repurchases and exchanges.
New net revenue
More metrics: Have direct access to all the data you need.
Sample metrics on customers' return habits
Customer satisfaction at every stage of their return experience:
If you are on a Premium plan, and all of your metrics are enabled, you will have access to the whole spectrum of Returnly Analytics.
As some metrics will be only available on Premium plans, reach out to our Merchant Care team at email@example.com to upgrade.