Accepting Online Product Returns

Shannon avatar S
17 articles in this collection
Written by Shannon and Spencer Smitherman

How do I add a note on the Estimated Refund Page?

S
Written by Spencer Smitherman
Updated this week

How do I require shoppers to enter comments?

S
Written by Spencer Smitherman
Updated this week

How do I show additional variants for products?

This article explains how you can display additional variants for products on the Products Page.
S
Written by Spencer Smitherman
Updated this week

Marking Products and Orders as Non-Returnable

Shannon avatar
Written by Shannon
Updated over a week ago

How to add a 'Reason for Return'?

Shannon avatar
Written by Shannon
Updated over a week ago

How do I configure my returns policy?

Returnly offers a variety of plans to suit any merchant's return needs.
Shannon avatar
Written by Shannon
Updated over a week ago

How do my shoppers select cause of return

Shannon avatar
Written by Shannon
Updated over a week ago

How do my shoppers know what items are non-returnable?

Shannon avatar
Written by Shannon
Updated over a week ago

Test Returnly by returning an order like your shoppers would

Shannon avatar
Written by Shannon
Updated over a week ago

What is the Returns Center?

Shannon avatar
Written by Shannon
Updated over a week ago

What product returns policies are currently available?

Shannon avatar
Written by Shannon
Updated over a week ago

How to create a return on behalf of shopper

Shannon avatar
Written by Shannon
Updated over a week ago

RMA Status Glossary

Shannon avatar
Written by Shannon
Updated over a week ago

How is the “Estimated Refund” calculated?

Shannon avatar
Written by Shannon
Updated over a week ago

Why is the refund an estimate and not a set value?

Shannon avatar
Written by Shannon
Updated over a week ago

How will my shoppers know I received their return?

Shannon avatar
Written by Shannon
Updated over a week ago

How to override store’s returns policy on behalf of a shopper

Shannon avatar
Written by Shannon
Updated over a week ago