How does Returnly bill Shopify Merchants?

Billing periods begin when the Merchant signs up for one of our plans.


  • A Merchant signs up February 12th and is billed for the first time that day.
  • The Merchant will be billed March 12th, April 12th, May 12th…etc.

Please note that the Merchant will possibly see two monthly charges from Returnly:

  • Monthly charge for a monthly plan (if applicable).
  • Charges for shipping labels issued to Shoppers. Please note that that only shipping labels that are used will be charged.
  • We offer the option of a monthly or yearly subscription.
  • Returnly accepts all major credit cards. PayPal is not currently accepted.
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