In order to pay for repurchases and exchanges after they have been delivered to your warehouse and settled/refunded by your team, Returnly needs to collect your bank account information. To easily and securely connect your bank account, please follow the steps below:

Note: You will need to have access to your bank account credentials to complete this process. Often times it is best for someone on the accounting team to complete these steps.

Connecting ACH data to Returnly

  • Go to Payment tab in the Billing section of the dashboard


  • Click “Link bank account”

Follow the instructions connect your bank account:

  • Select your bank
  • Enter your Username and Password 
  • Select the bank account you want to connect to Returnly (in case you have more than one associated to that user).


Once these steps are completed the account will be connected and verified. If you have issues please contact us at

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