An alternate “Complete Return” button can now be used during your returns flow. 

The new “Complete Return” button is a full-width, sticky button fixed on the bottom edge of the screen. The button changes color when at least one item has been selected indicating that the shopper is ready to continue with the return process.

This new button gives customers a clearer direction of next steps, helping move customers through the return flow as quickly and seamlessly as possible. 

How to enable the new button

  • Log in to the Returnly dashboard
  • Click on the Customize tab on the left nav
  • Select Products Page in the Custom Text tab
  • In Products check Is Return Button Sticky

To customize the button click here.

New user experience for shoppers

After selecting Is Return Button Sticky, your shopper returns flow will now look like this:

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