Refunding with Returnly is easy.
- When an RMA is Delivered check to make sure the Refund Due amount is correct.
- If needed, use the Deductions & Fees field to adjust the Refund Due.
- Click the Process Refund button to issue a refund to your shopper's original payment method.
- The RMA will now be marked as Refunded in Returnly and in Shopify.
Need to restock the item(s)? Make sure the Restock box is checked in advance of step 3.