Of course, you can! We make it super easy.

  • From your Returnly dashboard, click on the Returns Policy tab.
  • At the bottom of the Returns Policy page, you will see "Reasons For Product Return."
  • To add your own reason, simply type it in the box labeled Add more reasons then click Add

  • Want to remove a reason? Click hover on the reason within the list and a red 'x' will show. Click this to delete the reason.
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